Keep Your Business Running Smoothly With Expert IT Management

Keep Your Business Running Smoothly With Expert IT Management

Locally Owned, Business-Focused IT Experts Since 2009

Managed IT Services That Keep Your Business Secure & Running Smoothly

From device security to cloud management, we take care of your tech so you can focus on your business

Email System Management

HIPPA Compliance

Local & Cloud-Based Data Protection

24/7 Antivirus & Malware Monitoring

Cybersecurity Training

Security Camera Audit

Network Management

See How CHQ Supports Ketchikan's Most Trusted Industries

Backed by 15+ years of experience serving Southeast Alaska businesses in healthcare, retail, education, and more.

HIPPA violations can cost up to $50,000 per incident.

Protecting patient data isn’t optional. Computer Headquarters helps healthcare providers stay HIPAA-compliant with secure email, backups, and audits.

85%

85% of local clinics lack formal compliance tools.

60% of local agencies lack consistent data backups.

Local agencies depend on uptime. Computer Headquarters provides secure, compliant infrastructure with consistent data protection.

0%

POS Systems are a top target for Malware Attacks.

Computer Headquarters locks down your network, Wi-Fi, and point-of-sale systems. You handle the customers. We’ll secure the tech.

0%

40% of small businesses experience cyberattacks yearly.

Downtime from lost files or device failure can cost thousands per day.

Downtime isn’t in your schedule. Computer Headquarters keeps your files backed up, your email working, and your crew connected.

$1.8 Trillion

In 2020, bad data cost the Construction Industry worldwide $1.8 trillion.

Education and nonprofit systems are underfunded—and often unprotected.

Computer Headquarters provides affordable, secure IT support for schools and nonprofits. Do more good with less tech stress.

80%

80% of nonprofits lack policies for responding to cyberattacks.

We Get It—Trusting Someone Else With Your Business Technology Is a Big Deal

We Get It—Trusting Someone Else With Your Business Technology Is a Big Deal

We’ve heard it time and time again—businesses that signed on with an IT provider only to be left with poor support, patchy security, or systems that just don’t work the way they should.

That’s why at Computer Headquarters, our promise is simple: you’ll always know your tech is protected, your data is backed up, and your systems are running efficiently. Because we:

See How CHQ Supports Ketchikan’s Businesses Every Day

Businesses Love Working with CHQ...

Information

Frequently Asked Questions about Managed IT Services

What are Managed IT Services?

Managed IT services refer to outsourcing your business’s IT needs—like system monitoring, backups, cybersecurity, and tech support—to a dedicated provider who proactively manages and maintains your infrastructure.

How do Managed IT Services benefit small businesses?

They reduce downtime, improve security, and save costs by providing expert-level IT support without needing a full-time internal IT department.

What is included in Managed IT Services?

Services often include network monitoring, data backups, cybersecurity, help desk support, software updates, cloud management, and Microsoft 365 administration.

How much do Managed IT Services cost?

Pricing varies based on business size and service scope but is typically a flat monthly fee. Many providers offer tiered pricing or custom quotes.

Are Managed IT Services worth it?

Yes—especially for small to mid-sized businesses. They offer 24/7 system monitoring, improved data protection, and help reduce downtime and tech-related issues.

Is my business too small for Managed IT Services?

Not at all. Even solo and small businesses benefit from outsourced IT support, particularly when it comes to cybersecurity, email, and cloud setup.

Can Managed IT Services help with cybersecurity?

Absolutely. Most providers include antivirus, firewalls, email filtering, vulnerability scanning, and even phishing simulations as part of their offerings.

What’s the difference between break/fix and Managed IT Services?

Break/fix is reactive—you call for help after something breaks. Managed IT is proactive—it prevents problems before they disrupt your business.

Do you provide support for Microsoft 365?

Yes. Managed IT providers typically offer full Microsoft 365 support, including user setup, license management, security policies, and backups.

Can Managed IT Services help us stay HIPAA or compliance-ready?

Many Managed IT providers specialize in helping businesses stay compliant with industry regulations like HIPAA by setting up secure systems, policies, and reporting tools.

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Help Desk Request

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