Computer Headquarters

Business Solutions

Information

Frequently Asked Questions

Can you help me with my small business computer issues?

Absolutely! This is where we perform the best! We can come out to your facility and do a free consultation and setup a plan that works for you and your budget!

Do I have to make an appointment?

No, you can walk into our office (4033 Tongass Avenue. Suite 200) and drop off a device to be serviced. It will be completed in the order of devices received and its completion is contingent upon technician availability. If you need it completed by a certain time, please call and schedule a specific time slot. 

Do you repair iPhones or iPads?

Due to short staffing and cost of repairs we have paused our servicing of iPhones, iPads, and other mobile devices.

Can I get same day service?

Yes and no. This depends on the type of repair needed, if we have the necessary parts in stock, and schedule availability We’ll inform you once we have completed the diagnosis whether same-day service is possible. 

Are you in the Plaza Mall?

No, we are not, we have moved to our new office location near the airport at 4033 Tongass Avenue Suite 200. 

How much does a repair cost?

Due to the wide variety in technology it is difficult to give an exact price per instance, but a good place to start is that our hourly service rate is $130.00. 

Do you sell Computers?

Yes, we do! We do not keep any in stock as it is difficult to pair a random computer with a personThe best way is to figure out what technology needs you have, then design and order the right computer for youIt will save you time and money! 

Steps

What We Do for Success

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Help Desk Request

This form is to request tech services for your company.